APRIL 28, 2005

Courtesy of ExecutiveAgent.com

TOP TIPS

10 Tips for Career Success
By Alvah Parker

  1. Find ways to learn continuously.
  2. Find ways to improve whatever you do. Be willing to incorporate the new ideas that you learn in #1.
  3. Do your work completely and with pride.
  4. Be true to your own values.
  5. Clear up those irritations (energy drains) so that you can devote your energy to your work.
  6. Practice self-care so that you feel good about yourself.
  7. Keep work in perspective so that you have time for other parts of your life (family, friends, hobbies, volunteer work).
  8. Listen carefully to everyone. Managers need to walk around and talk to employees and customers.
  9. Network within your company and outside.
  10. Delegate tasks when appropriate and empwer those doing the work to do it their own way.

Alvah Parker is publisher of Road to Success and Parker's Points, e-newsletters providing strategies to advance your business and career goals. Click here to subscribe. Alvah is a Work/life coach, who can be reached at asparker@asparker.com, or visited on the web at www.asparker.com.


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© 2005 Kennedy Information, Inc., a BNA Company.

Leaders taking on new roles face many challenges: navigating new office dynamics, understanding processes, translating unique terminology, forging relationships with a new boss, co-workers, and subordinates, and clarifying expectations for performance and development. Executive OnBoarding, LLC, a Worthington, Ohio-based consulting firm specializing in facilitating leadership transitions, has identified three factors leaders need to transition successfully into new roles: Knowledge, Relationships, and Feedback. These three areas are likened to the legs of a three-legged stool; if any one is missing or weaker than the others, the stool (i.e., the transitioning leader) will be unbalanced and at greater risk of failure in the new role.

Obtaining knowledge about the organization, building relationships with key people, and getting feedback from your new boss and subordinates takes time. Michael Watkins, author of The First 90 Days, estimates that it takes an average of 6.2 months for managers to reach "breakeven" in a new role, the point at which managers have contributed as much to the company as they have consumed in organizational resources (e.g., recruitment costs, training, reduced productivity). Some companies are starting to use "onboarding" programs and other formal mechanisms to welcome new leaders and help them get up to speed on their organizations.

One way individual leaders can reduce the time it takes them to reach "breakeven" in new roles is by investigating a prospective employer's office culture before accepting a job offer. The following article from The Wall Street Journal Online provides specific tips to help you pick up on important cues about an office's culture while going through the interview process.

-- Jennifer Zaslow, Editor, Career Tips and Tactics



Easy Ways to Investigate A Company's Office Culture

From The CareerJournal Online
(www.CareerJournal.com)

By Karen Hube and Suma CM and Dimitra Kessenides and Elizabeth Herr and Charlie Hasbrouck

Beyond Google, how else can you investigate a company's office culture? Here, a trove of tips and tricks from people who know how to size up a prospective employer.

Background Check: "Ask the interviewer or the company representative about her own background, and compare the responses among individuals. Does the company bring in people from eclectic backgrounds? That says a lot about what you're likely to find at the firm."
-- Gerry Bollman, director of university recruiting, Booz Allen Hamilton, Cleveland

Canvas: "Tell the interviewer you'd like to speak with someone in a different department than the one you're interviewing in -- customer service, for example, or distribution. Look for common threads."
-- Kim Ratto, recruiter, Birkenstock USA, Novato, Calif.

Fun Factor: "A company can make an effort to have its office reflect its personality. You don't want to put streamers up, but if the reception area is brightly lit and painted, and if the walls reflect what the company does -- we have movie posters on the wall -- this is the first thing you see, and it tells you this might be a fun place to work."
-- Ben Coplon, postproduction supervisor, Miramax Films, New York

Small Talk Is Big: "I got my best information by arriving early and speaking to the receptionist. I learned that decisions at this firm only came straight from the top."
-- Mary Anne Thompson, president of Going Global, Washington, which compiles country-specific employment data

The Coffee Test: "If I offer someone a cup of coffee, I might get it myself, or I might ask my secretary to get it. Does she respond enthusiastically, or is she dejected? It's in the tone that she answers. You have to keep your antenna up for these subtleties."
-- David Rauch, hiring partner, Snell & Wilmer, a 350-lawyer firm, Phoenix

Wait Time: "If you have 10 interviews [for the same job] in three months, figure decision making at the company is a tortuous process."
-- B.J. Gallagher, employment consultant, Los Angeles

Reading into Questions: "The questions asked by the interviewer might indicate that the company focuses on particular things like leadership, say, or creativity. At one company I interviewed at a long time ago, I was asked, 'Imagine for a moment that you are blind. Describe blue to me.'"
-- Gerry Bollman, Booz Allen Hamilton

Watch the Clock: "Get at lifestyle-at-work issues by asking, 'Will you describe a typical week on the job?' If you can, schedule an interview around lunchtime, or after hours, so you can see how many people are still on the clock."
-- Gary Alpert, CEO, WetFeet Inc., an employment-consulting firm, San Francisco

Family Affairs: "Look to see if there are pictures of families, especially children, in lawyers' offices. I've not only got pictures of my kids, I have a huge bulletin board with all their artwork. One of my female partners once told me she believes this makes a big impact on people who come in here. They see a male partner who's showing how important his kids are."
-- David Rauch, Snell & Wilmer

Art of the Deal: "If you're interviewing at a nonprofit, see whether there's art on the walls. Many firms don't have any. Having artwork up can be a sign that 'you've made it' as a nonprofit -- in other words, that there's funding."
-- Lauren Brust, managing director, City University of New York, Institute for Software Design and Development, New York

Welcome Wagon: "How does the receptionist let the interviewer know you're there? Is it 'Mr. Smith is ready to see you now'? Or 'Bill is ready for you'? Or does she yell, 'Hey, Bill, he's here!'? Think about what you could live with. A receptionist chewing gum? Perhaps. A boss yelling at the receptionist? That's not something you want to overlook."
-- Ben Coplon, Miramax Films

One Bad Apple: "Sure, an interviewer is a representative of an organization and its culture. But don't judge an entire organization's culture on one person. If an interviewer doesn't maintain eye contact, for example, maybe he's having a bad day, maybe he got in late last night because of a snowstorm. Pay attention to several interviewers over the course of the process. You'll end up with a more accurate picture."
-- Richard McNulty, director of career development, Dartmouth's Tuck School of Business, and former management consulting recruiter, Hanover, N.H.

Look Around: "We conduct a lot of interviews on a big, open patio outside. Out there, candidates can see our employees walking around our campus, sitting outside talking, going for a run -- it's a good indicator of what it's like to work here."
-- Kim Ratto, Birkenstock USA

Congratulations: "A good question: Ask how the organization celebrates success. Is this an organization that has a culture that recognizes and rewards people for the value they contribute, or do they just say, 'It's in your paycheck'?"
-- Gerry Bollman, Booz Allen Hamilton



Pay at top companies linked to development of future leaders.Hewitt Associates' 2005 study on the Top 20 Companies for Leaders, found that Top 20 Companies put a greater percentage of their senior executives' annual incentive pay at risk to motivate them to develop future leaders. In fact, 53% of the Top 20 Companies earmark between 6% and 15% of incentive pay toward leadership development, and 30% allocate 16% or higher. Conversely, 34% of all other companies dedicate between 6% and 15%, while just 17% set aside 16% or more in incentive pay. The 2005 study ranked 3M, General Electric, Johnson & Johnson, Dell, and Liz Claiborne at the top of the list.


 

 
 
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