June 23, 2005

Courtesy of ExecutiveAgent.com

TOP TIPS

10 Tips for Career Success
By Alvah Parker

  1. Find ways to learn continuously.
  2. Find ways to improve whatever you do. Be willing to incorporate the new ideas that you learn in #1.
  3. Do your work completely and with pride.
  4. Be true to your own values.
  5. Clear up those irritations (energy drains) so that you can devote your energy to your work.
  6. Practice self-care so that you feel good about yourself.
  7. Keep work in perspective so that you have time for other parts of your life (family, friends, hobbies, volunteer work).
  8. Listen carefully to everyone. Managers need to walk around and talk to employees and customers.
  9. Network within your company and outside.
  10. Delegate tasks when appropriate and empwer those doing the work to do it their own way.

Alvah Parker is publisher of Road to Success and Parker's Points, e-newsletters providing strategies to advance your business and career goals. Click here to subscribe. Alvah is a Work/life coach, who can be reached at asparker@asparker.com, or visited on the web at www.asparker.com.


COMPLIMENTARY RESUME CRITIQUE

In today's competitive environment, a well-written resume is critical if you want to get noticed. If your current resume isn't generating interest among executive recruiters and potential employers, you may want to consider hiring a professional resume writer.

Kennedy Information, the publisher of Career Tips and Tactics, has partnered with a leading resume-writing firm that specializes in helping executives and career-minded professionals get noticed. You're invited to receive a free critique - conducted via the telephone - of your current resume. If you choose, you can also ask the professional resume writer to provide you with a price quote if you determine that your resume could benefit from an overhaul.

To receive your risk-free telephone consultation please email a copy of your resume to resumecritique@executiveagent.com


© 2005 Kennedy Information, Inc., a BNA Company.

When starting a new job, there are five conversations you must have with your new boss according to Michael Watkins, author of The First 90 Days (Harvard Business School Press, 2003). Within the first few weeks on the job, make time with your new boss to 1) confirm your understanding of the business situation you face (e.g., turnaround or start-up), 2) clarify and negotiate the expectations your new boss has for you, and 3) understand the new boss' management style and preferred methods of communication. Before the end of 90 days you should have two more conversations regarding: 4) getting the resources you need to implement changes in the organization and 5) how this job will contribute to your personal development. Watkins calls these five conversations, "negotiating success," because they each provide you with important information to strengthen your standing in a new role and your opportunities to create a successful outcome.

In many instances, you can learn about the business situation and performance expectations before even taking on a job by talking with the executive search consultant who is recruiting for the position. But recruiters will have their questions for you too, as this issue's feature article describes. Read on to learn what search consultants are really looking for in your interview responses.

-- Jennifer Zaslow, Editor, Career Tips and Tactics



DON'T BE BLINDSIDED BY RECRUITERS' QUESTIONS

From The CareerJournal Online
(www.CareerJournal.com)

By Perri Capell

All recruiters have their favorite questions, but what are they really after?

You'd be surprised. In most cases, recruiters are like courtroom attorneys. They never ask a question without knowing the answer they want.

You may field some deceptively simple queries, while others may be more unusual. In either case, your answers will say volumes about your personality and style. Search executives likely are hoping you'll respond spontaneously. That way, they'll learn about your character and whether you'll match an employer's culture.

Take the question, "What are people's greatest misperceptions about you?" The idea behind this question is to find out what you really are like around others, because, says recruiter Mark Jaffe, president of Wyatt & Jaffe in Minneapolis, what you view as misperceptions are other people's truths.

"The idea is that there are no misperceptions, but [when] you take the candidate off guard, they unwittingly tell you what you wanted to know in the first place," says Mr. Jaffe.

Another favorite: "If I were to call your manager, what would he or she say is the one thing that you're relied on for the most?"

"This question forces candidates to get outside of themselves," says Dennis Spring, president, Spring Associates Inc., New York, N.Y. "The answer tells me how she perceives of herself in the organization, but not through her own eyes," he says. "She's trying to put herself in her boss's place."

How Should You Prepare?

When interviewing with a search executive, you'll be thoroughly screened to determine whether your job history matches your resume and if you'd be a good fit. The best way to prepare is to realize there's often a motive -- something the recruiter is trying to learn about you -- behind each question, no matter how simple. If you take the question at face value and don't think about what the recruiter wants to gauge, your answer could trip up your candidacy.

Curveballs are tricky; there's no right response and no way to prepare for them, says Chicago recruiter Ted Martin, founder and chief executive officer of Martin Partners LLC. "That's why they're good questions. It shows how you think on your feet." Besides, he adds, candidates shouldn't have stock answers for every question. "If you're ready for all of them, you're running a process, versus showing how you think," he says.

Honesty is always the best policy if you have a skeleton in your closet or other issue that might damage your chances. Get things in the open so the recruiter can decide if the information is damaging, says Steve Jay, vice president of Frank Jay & Associates in Houston. "It's a good thing to tell us because we are going to find out anyway," he says.

Self-Confidence Helps

Executives who know themselves well and are self-confident tend to fare best when talking with recruiters. Typically they have little to hide and other options besides the job in question, so they aren't nervous about responding.

Larry Stevenson, CEO of The Pep Boys, a 600-plus automotive and aftermarket retail store and service chain based in Philadelphia, met with between eight and 10 search firms while determining a new career step. Mr. Stevenson, 47, had been CEO of Chapters, Canada's largest bookseller. He began looking for a new assignment in 2003 after selling the retail company and taking some time off.

Search executives asked Mr. Stevenson many open-ended questions, such as "How would people describe you?" and "What is your biggest weakness?"

Executives at his level should be able to answer just about any question that's pitched to them, he says. It's crucial to know yourself well and present yourself honestly when interviewing, says Mr. Stevenson, who took over as CEO of The Pep Boys in May. Otherwise, while you may convince an employer to hire you, you won't be suited for the job or enjoy it, he says.

Anatomy of a Question

Mr. Martin says his favorite question to ask candidates is, "If you had to do it all over again, what would your career choice be and why?" If a candidate answers that he or she is in the right career, Mr. Martin follows up with, "Has your career progress met your expectations? Why or why not?"

Regardless of the answer -- whether the candidate has met all of his or her expectations or would have chosen another career -- Mr. Martin says he gains a surprising amount of insight into how the person thinks. "It's just an insight gainer," he says. "It wouldn't knock them out of the running."

Is it fair to call such a question a curveball? That implies that the batter -- you - can't hit it. But recruiters want you to be able to answer their favorite queries, says Jim McSherry, managing partner of McSherry & Associates 2 in Westchester, Ill. Those who know themselves and are confident about their abilities will respond with composure to whatever they're asked and aren't bothered by questions they can't anticipate, he says. That says something about a candidate.

Mr. McSherry's favorite question? "If I were to talk with the people who know you best, how would they describe you?" By answering it, candidates usually give him a thorough self-assessment based on what others have told them, Mr. McSherry says. "It summarizes and confirms what I've learned about them during the time we've been talking."

A Manager's View

But Phil Timm, a property specialist in Philadelphia for SBA Network Services Inc., based in Boca Raton, Fla., says an unexpected question is by definition a curveball. He's been on the receiving end of more than a few from recruiters and, as a hiring manager, likes to ask them himself.

"It's a curveball because you're throwing them off the rehearsed interview process," says Mr. Timm, 53. "Candidates come in here thinking they'll just get standard questions, so the idea is to throw them a curve because that's what happens in business."

Mr. Stevenson says he doesn't do much advance preparation for interviews with recruiters, especially when the meeting is an introduction. If he's being interviewed for a specific job, he'll do research on the company. He adds that the recruiters he was introduced to were "particularly straightforward" and that none of the questions he was asked were unfair or deceptive.

His biggest weakness? "Not getting the balance right between family, leisure and the rest of it," he says. "At senior-executive levels, we tend to have an on-off switch. I don't know if we're very good at balance."

Compose Yourself

When he's met with recruiters in the past, Mr. Timm says he prepared thoroughly by reviewing books and material on the Internet about interviewing. A half-hour before his meetings, he made a point of relaxing and not thinking about the interview. "The best impression you can make is that you're composed, you have answers and you trust your accomplishments and communication skills will effectively convey your abilities," he says.

One question he views as particularly tricky is "Are you the right person for this job?" Answering is difficult because even if you aren't suited for a position, "you want to say yes, and people would tell you to say yes," Mr. Timm says. "I've said, 'I would like to know more, I certainly have the talent but would have to explore it,'" he says.

Ms. Capell is a senior correspondent for CareerJournal.com. She can be reached at frances.capell@dowjones.com.



Considering relocating? In these cities, paychecks go farther. The compensation website Salary.com recently evaluated cities on how well they allowed for building personal net worth. The Salary Value Index analyzed local salaries for more than 2,500 benchmark jobs, cost of living data, and metro area unemployment rates and job growth relative to national averages. The top five cities - New London, Connecticut; Huntsville, Alabama; Baltimore, Maryland; Harrisburg, Pennsylvania; and Tulsa, Oklahoma - have all experienced recent revitalization. The worst five cities for retaining salary value? New York and San Francisco topped the list, followed by Stamford, Connecticut, and San Jose and San Diego, California.


 

 
 
Career Tips and Tactics is provided courtesy of ExecutiveAgent.com. Written in a brief, executive-style format, each issue contains executive-only career strategies and tactics.

View Previous Issues